Payee field empty on iPhone app

All of a sudden today, the Payee field won't show in my app.  It will allow me to deduct from category and everything else syncs, but still shows an empty Payee field, even when the payee is in my list.  Click the correct payee, but when checking the transactions in the category, it says, "payee needed." Not sure what happened. 

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  • Hello, Cyclemonster . That is odd—I'd love to figure out what's going on.

    First off, as brute-force as it is, we always first recommend deleting and reinstalling the app. If that doesn't fix it, could you please post (or sent to support) a screenshot? We'll take a look ASAP!

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  • I am having the same issue....and yes, deleted/reinstalled the app with no change.  Payee field remains blank.

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    • Slate Blue Captain Any chance I could ask you to post a screenshot (or send one to [email protected])? Thanks!

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    • Matthew uploaded via Bug Report...thanks

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    • Slate Blue Captain Thank you for taking the time to submit that report! Hopefully we'll have this ironed out soon! :)

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  • MatthewSlate Blue Captain  Matthew  My wife was the one who originally posted this issue/question. She was having problems not me, however weeks later and now mine is doing the very same thing. If I go back and look at the recorded transaction, the Payee field is complete. This issue only happens as I'm recording the transaction.  Its very odd.  Obviously some bug that needs fixing. 

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    • Cyclemonster Sorry for the trouble! When you have a moment, can you post a screenshot of what you're seeing in the app or submit a Bug Report so that our team can take a closer look?

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  • This is what I see after I’ve entered payee. When I go to add transaction, it BBC allows me to select/add payee. After I select for that field and go back to Finish transaction, this is what I see. If I go in and look at the completed transaction, the payee field is complete but only after submitting. 

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  • I am also having this issue on an Iphone.

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    • Cyclemonster Thank you! That does look odd. Can you please submit a Bug Report? Our bug squashing team would be happy to look closer at what's happening.

      Just Another Convert Mentioning you here as well since you're seeing the same!

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    • Nicole  Bug Report filed with a quick video showing the behavior.

      Thanks!

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    • Just Another Convert Thank you! Our Bugs Team will take a closer look at that and get back to you! :)

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    • Faness Thank you!

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  • Yes - Same issues here. I came to this forum to see how to fix it and discovered I am not alone. 

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    • Orange Pilot When you have a moment, please submit a Bug Report so our team can take a look at this for you as well! :)

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