Trouble linking US Bank (Reliacard) My credentials aren’t working
Hi there everyone! First timer here :)
I have done so much research on budgeting software and I just kept coming back to YNAB for many reasons. However, I signed up last night and have been unable to link my Reliacard (US Bank-Unemployment Benefits) account.
I followed all of the troubleshooting steps as well as the status of US Bank which is 89.9%. I am now waiting for a response from YNAB which I know may be a little slow right now because from what I have read, this seems to be an ongoing trend.
I can totally understand that most financial institutions are being slowed down drastically, but how many times do I try before it locks me out?
Could it be that Reliacard is owned by US BANK but-------- because it is a Reliacard Account(How I receive my Unemployment Benefits) it is no a supported bank account by YNAB?
Any advice is greatly appreciated. I am so eager to get my budget started with everything going on right now. I don't want to move away from YNAB, but I am not seeing this issue on other budgeting platforms.
Gold Lobster ( I kept my YMAB name. It was fitting lol)
Hi Gold Lobster !
When you log into your Reliacard account, do you access it through US Bank's website, or through a separate Reliacard website? If you log in through US Bank's website then it should connect through the US Bank option in YNAB. However, if there's a specific Reliacard website you use, it doesn't appear that option is available for direct import.
I see you reached out to support so our Direct Import team should be able to offer you answers! :)