Do Linked Accounts Work For Anyone?

Just curious.  I love YNAB, but the new syncing service is terrible.  I'm just curious, does it work for anyone?  Am I the only one? 

I have linked my Navy Federal Credit Union account a few times now.  It's got the checkmark.  However, transactions don't get imported.  YNAB is many days behind now, and says there are no new transactions which is false.  Support suggests just entering the transactions manually.  I could I suppose, but that's one of the reasons I decided to pay for this service.  Do I need to remove the links and re-linked every day?  Maybe I'll try that.

Sorry, just really frustrated and saddened by this development.

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  • Since the latest update, linking to my credit card account works automatically, while I need to enter my bank login and go through the text-a-code process twice each time I log into YNAB to link to my bank account. I believe it has to do with the requirements set by my bank? I have always experienced a delay in transactions showing in YNAB after hitting my bank account, but not as long as several days. Good luck!

    • Purple Drill We're seeing reports of this for certain financial institutions. Some banks may ask you to re-authorize the connection regularly, but twice is not expected! If you have a moment, can you report a Bank Importing Issue and we'll dig in.

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  • Hi Alice Blue Piccolo ! The overall change to Plaid has gone smoothly, and the majority of folks are successfully connected. Until the instances where it's not. I know when your connection isn't behaving as expected, it's frustrating!

    There are two issues on our status page impacting YNABers, and are already working on it with our import partner. We're not out completely of the woods yet—but a number of changes have been implemented, and we're seeing it turn around!

    We don't recommend removing and re-adding the connection with Plaid. It looks like your NFCU connections imported transactions yesterday. 🎉 If you're still missing transactions, please report a Bank Importing Issue and our importing team will be happy to dig in!

  • With the recent migration to Plaid, direct import issues have been a popular topic, but we aren’t able to troubleshoot Bank Importing issues in the forum. For anyone else having trouble, please fill out this form and our Direct Import team will help you get things back up and running! :)

    Replies in this thread have been turned off, but you can still chime in on the other Plaid threads that are open if you’d like to discuss things with your fellow YNABers!

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