USAA and Plaid linked accounts

Was automatically updated to Plaid system.  It imports from my bank (USAA) ok when it connects.  I must connect manually each time I use YNAB.  Then Plaid makes me go through having USAA send me a verification number twice.  Is that normal?  One verification number should do it I would think.  Also at times (irregular) I’m told my security credentials are incorrect which is just not so.  Anyone else having these kind of issues and are their any fixes?

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  • I'm having the same problem with all of my Capital One accounts. It's extremely annoying. 

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  • Same issue with Wells Fargo, I have to confirm my number 2 or 3 times via text before it confirms. 
    Then if I log into YNAB the next day, I have to confirm all over again 2-3 times.

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  • They're working to fix it:

    Our import partner has identified the issue that's causing the repeated MFA and/or re-entering credentials, and we're continuing to work on this alongside them.

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  • I'm having a problem as well, but when I try manual update, YNAB says no new transactions.  However, I can see multiple new transactions on USAA going back a week.  They should import by now, right?

    • Hi all! Von Pow Marcus Cadet Blue Griffin Casual Trooper 

      I'm sorry to hear you're having trouble with your connections. There are two issues over on our status page that may be a factor here. Though the best way to know for sure, is to have our team to look closer! And we're happy to do that. 

      When you have a moment, please fill out this form and our Direct Import team will help you get things back up and running!

      With the recent migration to Plaid, direct import issues have been a popular topic, but we aren’t able to troubleshoot Bank Importing issues in the forum. Replies in this thread have been turned off, but you can still chime in on the other Plaid threads that are open if you’d like to discuss things with your fellow YNABers!

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