Budget.ymeta missing on ynab4

Can anyone help me please? My ynab4 has lost my file. I had just added new transactions and I saw it sync to dropbox but then it crashed. I have tried to restore from dropbox but it tells me that Budget.ymeta is missing. I found an old solution online which seems to tell me to delete my folder from dropbox on the desktop but i am terrified to do this. Is this correct or is there another  way that i can restore it? I have sent a message to Ynab helpline but i doubt that they will answer it now that support has been withdrawn. i did try the old 'restart the laptop' but it made no difference. 

Thanks

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  • I can help.  Do not panic.

    for both these errors: can’t find budget.ymeta file or the budget.ymeta file is corrupted

    I have had both problems before. I can walk you through fixing that.

    In either case the simple fix is to add/replace it with a fresh budget.ymeta file. Where do you get a fresh file? You just start a new budget (don’t bother personalizing it). The onboarding wizard will treat you like you've never seen YNAB before; just click your way through the information until you have a new budget created. If your corrupted budget is stored on DropBox, then cloud sync this new budget too.

     After you have finished creating a new budget, minimize the budget screen, open up File Explorer, navigate to the YNAB4 folders on your computer or log in to DropBox and navigate to the YNAB4 files there. In the new budget folder you have just created locate the Budget.ymeta file from the file list (screen shot below), and copy that file to the YNAB4 folder for your old family budget. You should delete the old Budget.ymeta file in your family budget folder first.

     


    If your budget is in the cloud on DropBox, you’ll have to go to DropBox to copy the file to the right budget folder (same instruction, different file folder location).

    Now go back to the YNAB4 budget screen which still has your new empty default budget template on the screen. Click on File=>Open => locate your older budget from choices displayed on the screen, select your old budget. Close your eyes in silent suplication while it loads up. Ta-da-dah!

    Like 1
  • Thanks. I will try it but not until I have a printed version of your instructions in front of me! I am not confident about these things at all and don't like doing them. Before I try, could you please tell me whether the following old reply from the YNAB team (found by googling) might do the same job? I haven't tried because i wasn't confident about deleting my budget from my  Windows dropbox ynab folder on the desktop.

     1. Shut YNAB down if it's running
    2. Open Finder (Mac) -or- Open Windows Explorer (Windows)
    3. Go to your /dropbox/ynab/ folder (Mac) or \dropbox\ynab\ folder (Windows)
    4. Look for your budget by name. If you see it there, continue on to the next step. If you don't, stop here and let us know.
    5. Delete that budget. (We know it sounds weird, but this will help us tell Dropbox it needs to restore it in full)
    6. Now, log in to your Dropbox account.
    7. On the left-hand side of your Dropbox page, you will see a Deleted Files option. Click that and all deleted files in your account will show in grayed-out text. 
    8. Navigate to your YNAB folder and look for the budget you just deleted.
    9. Click on that folder, and click "Restore All Files". All of your budget will be restored.
    10. Give Dropbox on your computer time to catch up (15 minutes should do it). Then, you should be able to open it from within YNAB.

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      • HappyDance
      • YNABing consistently since 2014
      • HappyDance
      • 8 mths ago
      • Reported - view

      Katejo 

      I've never seen/used those instructions personally.  Perhaps someone else can respond to your question. I wouldn't be overly concerned about deleting anything in DropBox because the files are not actually permanently deleted with the first deletion; you actually have to deliberately do a second step in order to get rid of files and delete the deleted files.

      I have successfully used my replace the .ymeta file process twice for myself (my old laptop was a nightmare) and once each for my mother and sister.

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      • dakinemaui
      • dakinemaui
      • 8 mths ago
      • Reported - view

      Katejo In theory the "delete that budget" approach might work, but you'll never catch me doing that!

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  • I would simply log into the Dropbox website (with a browser), navigate to your budget folder and download the .ymeta file to the local folder. The "..." on the .ymeta file gives you access to earlier revisions, so pick one before you had an issue.

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  • Thanks dakinemaui

    Your method appears to have worked. I was able to access the previous version. I am still having a problem with the app on my Samsung phone which is telling me to import the latest version. However the app on my iPod has synced ok and is working. No idea why one is working but not the other.

    Like 2
      • dakinemaui
      • dakinemaui
      • 8 mths ago
      • Reported - view

      Katejo Go ahead and sync the Samsung phone. Be aware you will have to re-enter any transaction you entered in that phone that hasn't already synced. No way around that, so perhaps compare accounts before syncing to identify anything to enter after the sync.

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      • Katejo
      • katejo
      • 8 mths ago
      • Reported - view

      dakinemaui  So far it has refused to sync. It just comes up with import needed.  I tried switching it off and restarting it but it has made no difference so far. However the desktop and my other app were working fine this morning. i have already added most of the missing transactions to the iPod/desktop.

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      • dakinemaui
      • dakinemaui
      • 8 mths ago
      • Reported - view

      Katejo Yes, do the "full import". It will take a long time. The last time I did one it took about 10 minutes.

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      • Katejo
      • katejo
      • 8 mths ago
      • Reported - view

      dakinemaui  That is what I have tried to do but it hasn't worked yet. I selected re-import but it doesn't actually do anything.  I can't see an option for full import.   I had no problem on the iPod and have added a new transaction today. 

      Are you still on Ynab4?  If so, have you done any fresh starts? i have managed to avoid it so far so have 5.5 years worth (since Aug 2014). I am wondering whether i ought to do one to avoid losing past data. Thanks

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      • dakinemaui
      • dakinemaui
      • 8 mths ago
      • Reported - view

      Katejo You might compact the database. Ctrl+Alt+Shift+C on the desktop. (Ctrl+Cmd+Shift+C on a Mac) This will mandate a full import on all mobile devices again. By full import, I'm talking about the notification that says something like, "Local budget is inconsistent, full import required" -- just click that notification to start the process.

      But no, you shouldn't need to do a fresh start on the budget itself. If nothing else you could clear the app data on the Samsung phone (under the System Settings | Apps), which is essentially a re-install of the app. Then re-enter your Dropbox credentials, then open the budget.

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      • Katejo
      • katejo
      • 8 mths ago
      • Reported - view

      dakinemaui. Yes thanks I do know what you mean by full import but , when I select it, it doesn't do anything at the moment. I have done it many times before. It just returns to displaying the budget with the  'inconsistent ' symbol . I think I will have to reinstall it. Will try the compact database procedure when I get home or tomorrow.

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      • dakinemaui
      • dakinemaui
      • 8 mths ago
      • Reported - view

      Katejo I recommend you clear the data rather than uninstall then install it. It's often not easy to find in the app store since it's been discontinued.

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  • Last time I got the app via SmartSwitch from my old phone. I knew it wouldn't be available in the Store. I am not sure how to clear the data. I have just looked at the app in settings but can only see uninstall or force stop. At least my ipod has synced with the desktop. There was a slight delay from the cloud when I tried to open ynab and it offered me a version from this morning but I waited for it to sync.

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  • Katejo said:
    but can only see uninstall or force stop

    Should be a line labeled "Storage" further down. Go in there, then "Clear Data".

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  • Ok have found it but it does seem to clear an awful lot of stuff! A bit tired now so will leave it for today. 

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      • dakinemaui
      • dakinemaui
      • 8 mths ago
      • Reported - view

      Katejo Yep, about as much as an uninstall+install would do. 😉

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  • Thanks for the question -- and an Utmost heartfelt THANKS to the answer provided!!!

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