is the "link" icon missing

I just imported a number of transactions, most of which were already entered manually. YNAB normally puts a link icon on it but this most recent import did not. 

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  • Hi, MXMOM ! One of our other support specialists saw this issue recently as well. Does the link icon disappear only when you click on the imported transactions, or does it never appear at all? And did the transactions definitely match? Finally, are you able to select Edit > Unmatch (indicating that YNAB thinks there was a match)?

    If you haven't already been in touch with support, I'd be happy to take a look at your budget and see what's going on. If you’re up for it, go ahead and enable Support Access for your account. Once you’ve done that, let me know—and mention whether you’d like to continue the discussion here or via email instead.

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      • MXMOM
      • MXMOM
      • 5 mths ago
      • 1
      • Reported - view

      Matthew it was on the desktop at work so I’ll check tomorrow. But good news - they are on my phone app. Maybe it was just a hiccup but I get such insane satisfaction from clicking those matched transactions. 

      Like 1
  • Yes, I had similar issues this morning. The icons eventually popped up late. Both the match icon and the approve icon.

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  • I noticed a two- and three-second delay on everything yesterday.  Move $10 from one category to another, enter, wait three seconds. Do something else, enter, wait three seconds.  Coincidentally, our work computers were also experiencing a significant sluggish response time. I just figured it was International Slow Computer Day. 🙂

    Like 1
    • HappyDance It was. I think we've solved this issue, but I don't want to do the, you know, Happy Dance just yet. 😬

      Like 2
      • MXMOM
      • MXMOM
      • 5 mths ago
      • 1
      • Reported - view

      Matthew YUP, looks like its fixed.  Yay!

      Like 1
      • Superbone
      • YNAB convert since 2008
      • Superbone
      • 5 mths ago
      • 1
      • Reported - view

      Matthew Yeah, it was just a one time thing for me.

      Like 1
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  • 5 mths agoLast active
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