having trouble linking Citibank Custom Cash card

When I try to link my Citibank credit card, I'm getting the message "No available accounts  Your credentials are correct, but we couldn't find any available accounts with this institution.  Try another account."

 

I logged on directed to my Citibank account online no problems.  There was nothing extra I had to answer or anything like that.

 

Please help.  Thanks.

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  • RM518 Hey there - I'd love to get you some more insight on what's going on with that Citibank card 🧐 Since we can't troubleshoot direct import issues in the Forum, I've just sent you an email to kick off our troubleshooting.

    For anyone else who comes across this thread, if you’re having trouble with your bank, please fill out this form. Our Direct Import team will help get things working smoothly again!

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