Accounts Not Updating

None of my accounts (wells fargo bank accounts, chase credit cards, etc) have updated since March 20th.  Anyone else seeing this?

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  • Hi all! Our team is aware of an issue with one of our older direct import providers. If you're currently having trouble with the Manage Connections option in your budget, please fill out this form and our Direct Import team will help you get things back up and running!

    For those that have posted here, I've sent you a message if you haven't reached out already. 馃檪

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  • Yes same exact thing. Stopped updating 4 days ago. I unlinked one account, now it won't link back up. Took off all my accounts, now nothing will link. gives an Error Message instantly.

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  • Same here! Thanks for posting. I sent YNAB a support question on this as well. As soon as I hit "Manage Connections," I get the error about not being able to connect.

    • P. Gillespie This is so frustrating. Its on there end. I was linked to three accounts, they cant all beoff.

    • Steel Blue Guitar P. Gillespie I see you both reached out via email! Thank you so much. Our Direct Import team will be in touch to get you reconnected!

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  • Same here - and I know I bought $10.65 worth of gas yesterday as the transaction is showing in my checking account.  

    • Cornflower Blue Lightning It looks like you're connected through a different import partner. I sent you a quick message, so we can gather more details about that transaction! Keep an eye on your inbox.

  • Silver Dragon I sent you an email, so we can have our importing team look at those connections for you!

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