Trouble connecting with credit union

I recently started having issues connecting to my credit union.  YNAB is telling me I need to reauthorize. So I do and Plaid tells me my credentials are incorrect.  That's weird. No issues with my other accounts.

So I go to my credit union app and login with the same credentials and it works just fine.  I used copy and paste to ensure i'm using the same password and there's no typing errors. So I know my password is correct. 

Is something going on with Plaid?

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  • This is affecting me as well.
    Vibe Credit Union Novi Mi
    Additional steps:
    Changed password at credit union, ensuring to abide by special character limitation in support file
    disabled all browser protections

  •  Green Wrench Baladain I'm reaching out to you directly to resolve your DI woes! 😊

    Since we can't troubleshoot these issues in the forum, I'm closing this thread. If anyone else is experiencing a similar issue (or any DI issue), please report a Bank Importing Issue via this form.

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