Truncated Payee

One day my working direct connect for two checking accounts (same bank) started truncating all debit transaction payees in YNAB to "ATM" - The banks website and my monthly statements list all payees as "ATM Debit MyGroceryStore ####" or "ATM Debit SomeBusinessName ####"

Direct import is kind of useless if I don't know who I transacted with.   Anybody else have this problem?

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  • HI Navy Blue Falcon !

    When you have a moment, can you check the Payee Management feature in your budget? Click on that "ATM" payee and make sure there are no rules in place that are changing any payees that contain "ATM" to just ATM.

    If things look clear there, let me know and we'll take a closer look! :)

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  • Things are clear there.  No rename-rules on any of my payees. 

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      • Jannelle
      • jannelle_ynabsupport
      • 5 mths ago
      • Reported - view

      Navy Blue Falcon I'm going to reach out from help@ynab.com so I can get my colleagues eyes on this, you'll hear from us soon!

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