Unable to Connect with Citicards

Anyone else having issues? It started yesterday. I got the yellow exclamation mark asking me to troubleshoot. It prompted for username/password. After 5-10 minutes of putzing around w/ the captcha hokey pokey, I finally got it right, then it attempted to connect and brought me back to the login screen asking for my Citibank user/pass. This morning I removed the connection completely and went through the process to re-add. Same results. It fails. I can login to Citibank w/ my user/pass just fine from their website (link provided inside YNAB), so I know it's working there. I have a Citicard and Costco Citicard, both tied to the same user/pass. Grrrrr.

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  • Hi Ryan, my Citi login is working fine but it's my Chase account(s) that have the exclamation for me :(

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    • Green Motherboard I took a look and I'm also seeing successful connections to Chase on your account. If you're still having trouble, please let me know! :)

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    • Faness Hi Faness, thanks for the followup! I just waited around and kept trying every few days or so and yesterday afternoon it must have known you were looking and started working again ^_^ Thanks again!

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    • Green Motherboard It always works better once you tell on it! ;)

      If it gives you anymore trouble, please let us know! 

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  • Hi Ryan !

    I took a look and I'm now seeing a successful connection to CitiBank. Are you still having trouble with that connection? If so, let me know and we'll go from there! :)

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