YNAB Classic on iOS

For anyone still using (or going back to) YNAB4 and wanting the phone app, here is the latest status:

Based on this thread (granted it was a while ago): 

 https://support.youneedabudget.com/t/m228z7/cant-find-ynab-classic-in-app-store

The YNAB Classic app is still available on the App store.  Although it is gone from the Google Play store, you can "side load" it (which you cannot do on iPhones).

 

After a LOT of purchase history searching and a nice chat with Apple Support who verified my purchase, they informed me that the app "has been modified or removed from the store" - i.e. it is NOT there any longer.  

 

So - to the YNAB support team: if you really want people to have access to the YNAB Classic app, you'll need to put it UP on the store, not just depend on people having a backup from years past as redownloads are no longer working.

13replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • Hi Kroneg ! I'm going to move this over to our App Functions section of the forum, for a better fit. 

    Since we ended sales for YNAB Classic, the mobile app is no longer available for new downloads via the App Store. If you have downloaded the Classic app in the past, you can go to your Purchases page to re-download.

    Did you originally purchase YNAB Classic (the program) in the Mac App Store, by chance? Is that the purchase Apple verified? If you never downloaded the mobile app, it won't be available.

    If you did have the Classic mobile app at one point, I would suggest double checking the past purchases of other AppleID's (if you've used more than one), and to also check the Family Purchases section.

    Reply Like
  • Nicole Thanks for the reply.  I did indeed check my past purchases and contacted Apple support. 

    They verified three things for me:

    1) I did indeed purchase YNAB Classic on my Apple ID and download it to my prior phone

    2) THAT VERSION of YNAB Classic is no longer available - even though it is a verified purchase

    3) The version of YNAB Classic still available (via purchase history) is a newer version than the one I had

     

    What appears to have happened:

    a) users downloaded the YNAB app before the online version existed

    b) YNAB created the online version, thus creating two app versions (regular and classic)

    c) at that point in time, anyone who had already downloaded the "classic" version could still (re)download

    d) at some future time, YNAB updated the YNAB Classic app (per info from Apple support)

     

    Whatever the update was in d) above, it created a new "version" of the YNAB classic app (see 3 above).  This new version was different enough that it counted as a separate app in Apple's opinion.  Therefore, unless the user downloaded this NEW version of YNAB Classic, the app disappeared entirely from their available library. 

     

    If a user only had the original YNAB Classic, you cannot get it back. 

    If a user got the updated YNAB Classic before it disappeared from the store, they can still download it from their purchased history.  

    Unfortunately, I am in the first group.  :(

    Edit: typos

    Reply Like
  • So basically you didn’t bother to update the app or have automatic updates on in the approximately two years between when they launched the web companion app and when Apple forced removal of the Classic app from the store?

    I understand that’s a frustrating mistake to have made, but that’s hardly YNAB’s fault. If you’d used YNAB at all during that period or had automatic updates turned on (which is smart from a security standpoint anyway), the app would’ve updated and it would be available. 

    Reply Like 1
  • Not to be snarky, but it wasn't "didn't bother to update" - I had the app up and running until Jan 2017.  Not sure when YNAB/Apple changed versions, but it was sometime between then and now.  "Stuff happened" in my life around that time and I was offline for a while.  Now I'm trying to get back into better tracking my finances and I find that, due to really bad timing, I cannot get the latest version of YNAB Classic.  Other people have mentioned they cannot get it either and I researched "why".  The response has always been to these people "it should be in your purchased history" - and my response is "for some of us, it isn't."

    Reply Like
      • WordTenor
      • I arranged the menu, the venue, the seating.
      • WordTenor
      • 2 days ago
      • Reported - view

      Kroneg If you had it in 2017, you should have it. That’s why I point this out. YNAB isn’t lying to you; Apple is. I’m not generally a YNAB apologist, lord knows I’m seriously frustrated with some of their stuff, but if you had the app then, there’s no reason you should not have it now. I wasn’t even using it in 2017. I quit using it in about October of 2015 and when I got a new phone in 2016 I didn’t even download it again. So my suspicion is that this is somehow a PEBCAK error. 

      Reply Like
  •  WordTenor

    Here is my billing/purchase history on my account:

     

     

    I bought it on June 10, 2012.

     

    Here is my purchase history on my phone where I can download prior purchased apps:

     

     

    <rant on>

    Notice anything?  YNAB Classic is NOT available for download.  I bought YNAB Classic, but I CANNOT download it.  My original post above, followed by Apple support response, stated just this fact.  Some users who did indeed buy the app cannot download it.  Implying I am somehow not intelligent enough to download an app on my phone (yes, I know what PEBCAK means) is not helpful.  I am pointing out this problem to show the YNAB folks that not everyone who HAD the YNAB Classic app can still get it.  So, when someone is told "just get it from your purchase history" and they reply "I can't, it's not there", they might actually be telling the truth.

    </rant off>

    Reply Like
      • dakinemaui
      • dakinemaui
      • 2 days ago
      • 3
      • Reported - view

      Kroneg What do you see if you select Not On This iPhone?

      Reply Like 3
    • Hi Kroneg !

      We in no way meant to insinuate that we didn't believe you when you stated you couldn't download the app! It's odd that Apple is stating an "update" caused the issue.

      At one point, there were two YNAB apps in the App Store - YNAB (for the newer, online version) and YNAB Classic (which worked with YNAB 4). The YNAB Classic app wasn't removed from the app store for new downloads until 2018 (just about a year ago now) . Since you used the app until 2017, had previously purchased it and downloaded it on your device, it's strange it's not available for re-download. If Apple is unable to allow a download of the app from your history, we aren't able to provide a separate download for Apple devices.

      YNAB 4 is no longer available for purchase, so we currently don't have plans for it to return to the App Store. 

      We apologize for the trouble and thank you for letting us know about this issue!

      Reply Like
      • WordTenor
      • I arranged the menu, the venue, the seating.
      • WordTenor
      • 2 days ago
      • Reported - view

      Kroneg I assumed you know what PEBCAK means. I don’t mean it as “you’re an idiot,” as I use it all the time when I’m referring to something I did that has nothing to do with the given piece of software itself. Sometimes I do dumb things. Fortunately, errors I’ve made are often fixable because it doesn’t mean the piece of software I’m using is broken. So it’s helpful to know when something is likely user error, because it means it might be fixable.

      You are the only person I’ve seen since this forum launched in 2017 to have ever come to this forum asking this question and then was not able to find the app in their purchase history. None of us who’ve tried just now, a couple of us for the first time, can replicate your problem. The timing of your use of the app also doesn’t mesh with the experiences of others. So the odds that this is something you did differently than everybody else did are really high, based on the evidence. My hope would be that if we can figure out what that thing is that you did, it can be undone. 

      But if you are insulted by the mere insinuation that the fact that this works differently somehow only for you might have something to do with something you did, then...I suppose you definitely won’t get to have the app because nobody is going to be able to figure it out. That sucks.  I get why that would be frustrating. 

      Reply Like
      • WordTenor
      • I arranged the menu, the venue, the seating.
      • WordTenor
      • 2 days ago
      • Reported - view

      Kroneg  Now, there *was* a major update between 2012 and 2013, if I’m not mistaken. The phone app at one point was a $4.99 purchase. That was before I started using YNAB. But again, if you were using it successfully in 2017, then the version you had in 2017 should’ve sufficed. But that could be an avenue to explore with YNAB support, as they’d know the date that app dropped. 

      Reply Like
  • I've had all the versions over the years. (I paid $4.99 before it became free.) Looked at my Purchased apps and typed in ynab in the search window. I see three versions:

    1. YNAB (You Need A Budget) Oct 20, 2015 (my current version)
    2. YNAB Lite July 7, 2012 (the download is grayed out)
    3. YNAB Classic Jan 18, 2012. (Downloadable)
    Reply Like
  • This is why I don't use Apple products. Things work until they don't, and then the answer is always "too bad, so sad". They are consumer product, not computing devices.

    Reply Like 1
      • WordTenor
      • I arranged the menu, the venue, the seating.
      • WordTenor
      • 2 days ago
      • Reported - view

      nolesrule I agree completely. I prefer iOS to Android, but I understand fully the tradeoffs I make by choosing Apple. I don’t use Mac computers because I prefer the control. 

      Reply Like
Like Follow
  • 2 days agoLast active
  • 13Replies
  • 128Views
  • 7 Following