Cannot Link to accounts (From the UK)

I'm a longtime YNAB 4 user. Part of my reason for checking out nYNAB was to make my life easier in importing transactions.


SANTANDER BANK: This works fine in, but not YNAB. The Santander that is listed appears to be the US entity only?

Paypal: I cannot find an entry for Paypal at all, even though I know others use it. To export from Paypal means I have to export a CSV (which is not compatible with YNAB) and rejig all the columns to get import to work.


Questions are 

1: When (or will) my bank be supported?

2: Why can't I sync with Paypal

3: If I can't sync with Paypal, is there an easy way to download a compatible file? 

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  • We're closing out Bank Importing threads in the forum to make sure these issues are better resolved.

    Replies in this thread have been turned off, but you can still suggest new banks (even international banks) in the app, if you haven’t already!

    If you’re having trouble connecting to a bank in the US or Canada, please fill out this form and our Direct Import team will help you get things back up and running! :)

  • Hi Aquamarine Snow ! I'm glad that you're giving the trial a spin. 🙂

    We'd love to be able to provide Direct Import for international financial institutions, but because our third-party partner moved away from supporting banks outside the US and Canada, it's not in our plans for the immediate future. You're correct, the Santander option you see is for US based accounts.

    That said, if there’s a specific international institution you’d like considered for the future I hope you’ll take a moment to suggest it in the app, if you haven’t already!

    We have a few other features to help make entering transactions easy and fast:

    As for PayPal, our import partner isn't currently able to support a connection due to the Google re-captcha recently introduced to the login process, so they had to remove PayPal from the connections list.

    You can find PayPal's instructions for downloading transactions here. Just be sure to choose QIF as the file type, since that will import better than a CSV file. If CSV is your only option, check out these tips for formatting the CSV. Let me know if you have any questions!

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