404 when signing in

I think that the website may be down - I'm unable to sign in, and I receive console errors.

4replies Oldest first
  • Oldest first
  • Newest first
  • Active threads
  • Popular
  • The site went into maintenance mode yesterday while I was using it. That was mid morning, EST and the YNAB Status page reflected that maintenance mode. I returned to my budget this morning to complete my work and the site is still down, but the Status page doesn't reflect that reality and says the web app is operational - maybe it is working for some people but it isn't for me.  UPDATE: as soon as I posted my comment, ynab worked for me. Weird but I'm happy nonetheless.

    Reply Like 1
  • Hi Tomato Beat and justducks !

    Sorry for the trouble! The site was down yesterday for maintenance and again, briefly, this morning. Things are currently back up and running. If you're still having trouble, please let me know!

    Reply Like
    • Agent99
    • Working to Get Smart at budgeting, finances and life
    • Agent99.1
    • 10 days ago
    • 2
    • Reported - view

    Faness  do you all have a scheduled maintenance window?  Is that published on the site?  Typically for a financial services site, the maintenance is done Saturday or Sunday nights (e.g. 11 pm ET-5 am ET).  Whenever you take the site down, it's good practice to have a banner or page indicating if scheduled maintenance, emergency maintenance and ETA for uptime.  Even if the outage is 30 minutes.   Just some operational protocols to keep in mind.

    Reply Like 2
    • Hi Agent99 !

      These were more of emergency maintenance situations - sorry about that! These weren't planned maintenance sessions, but a few hiccups that our database encountered. When this happens, though we try to keep these instances as rare as possible, our development team jumps into action to get things back up as soon as possible. If ever there is a planned down period, or if an outage seems like it'll take a bit of time to iron out, we'll be sure to make an announcement and keep things updated on our status page. :)

      Reply Like
Like Follow
  • Status Known issue
  • 9 days agoLast active
  • 4Replies
  • 32Views
  • 5 Following